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Product/Pricing Information
1. What is StatsJunky?
StatsJunky
is the ultimate software program for EVERY Affiliate Marketer! This
easy-to-use program provides a one-stop-shop to gather, view and
analyze statistical information for all of your Affiliate Marketing
campaigns. Automatic stat downloads, audible alerts and phone or PDA
access keep you on top of the information while StatsJunky’s easy to
read format tells you at a glance which programs are making money and
which aren’t. You can use StatsJunky to record misc. income and
expenses for at-a-glance profit overviews as well as download or print
StatsJunky’s detailed reports. StatsJunky will also provide instant
logins to all of the Affiliate Programs added to the software. Just
point, click and you’re there!
2. What are the features and benefits of StatsJunky?
StatsJunky
allows you to automatically track your internet marketing campaigns
without ever having to open a spreadsheet. StatsJunky runs on a simple
tabbed interface that gives you only what you need – the detailed
statistical information you require to optimize your marketing
strategies and campaigns. StatsJunky’s up-to-the minute reporting
capabilities can help you quickly identify leaks in your strategy that
can cost you hundreds of dollars. Without StatsJunky, you could spend
weeks trying to figure it out. With StatsJunky, you can identify and
fix the problems in just minutes!
StatsJunky’s
current features include automated tracking of all your Affiliate
Programs in one place, the ability to monitor your profits in real time
with audible automatic alerts, the option to organize your marketing
campaigns into groups to completely customize the presentation of the
information, and the ability to enter miscellaneous income and
expenses; allowing you to track all your business expense in one place
and determine net profit instantly. With StatsJunky, crucial
decisions can actually be based on up-to-date information! StatsJunky
also offers Toolbar Tracking for an at-a-glance look at your statistics
and the ability to log in to every Affiliate Program you’ve added with
just one click. That in itself is a dream come true for Affiliate
Marketers with multiple Programs.
With
Mobile Stats, you can access your statistics wherever you go with your
web-enabled phone or PDA. StatsJunky will also allow you to print, save
and export your stats in .xml to easily share information with people
who aren’t using the program. StatsJunky’s support team is top of the
line and we are always open to suggestions on how StatsJunky
improvements can simplify your life. We are dedicated to making sure
you get exactly what you need. StatsJunky is also 100% safe, Adware,
Spyware and Malware free.
3. Who should use StatsJunky?
Anyone
currently involved in Affiliate Marketing! StatsJunky is the only
program that can put all of your Affiliate Program statistical data in
one place. Whether you’re just getting started and have 1 program or
are a seasoned guru with too many accounts to keep track of –
StatsJunky is the answer.
4. What Affiliate Programs does StatsJunky currently support?
Click here
to access the current list of Affiliate Programs already supported by
StatsJunky. If your program isn’t supported yet, you can complete a
request within the program to get it done. The process is very quick.
Keep in mind we’re adding new programs everyday! StatsJunky is
committed to making our program the ultimate tool for Affiliate
Marketers. If there’s anything else you’d like to have added, let us
know by emailing support@StatsJunky.com
5. Is StatsJunky continuing to add other Affiliate Programs that aren’t currently on the list?
Yes, we’re adding New Affiliate Programs daily.
6. How can I request a new Affiliate Program be added to StatsJunky?
Once
StatsJunky is installed on your computer, you can submit an Affiliate
Program that is not currently supported within a matter of minutes.
Simply click “Stats” > “Add New Program” and select the “Affiliate
Not Listed” link. Complete the required information and “Submit”. Our
programmers can have your Affiliate loaded into StatsJunky within the
hour. You’ll receive an email confirmation when it’s ready to go. You
can also submit an Affiliate Program request on our website http://www.statsjunky.com
7. How much does it cost to purchase the StatsJunky Software?
You
may purchase a single user StatsJunky license for $29.99 per month. The
$29.99 is a recurring charge that will be billed automatically when
your free trial ends.
8. Does it cost extra to upgrade when a new version of StatsJunky is released?
No!
Your StatsJunky software will update automatically every time you sign
in. Updates to the program are yours free for as long as your
StatsJunky license is active.
9. How can I purchase a StatsJunky license?
Download
the trial version of StatsJunky from our website. At the end of your
30-day trial, StatsJunky will automatically bill your payment to your
credit card for the monthly subscription fee. StatsJunky will continue
to bill monthly unless you cancel your subscription.
10. If I purchase a StatsJunky license, can I load it both on my desktop and my laptop computers?
No.
StatsJunky is a single user license and can only be installed on one
computer. You can, however, use StatsJunky Mobile to access your
Affiliate Program Stats with your cell phone or PDA 24/7! Simply click
“Stats” > “Mobile Stats” and enter the required information.
StatsJunky will generate a unique and private URL that you can access
from anywhere with an internet connection.
11. Can I try StatsJunky before I buy it?
Absolutely!
As a matter of fact, we’re so sure you won’t be able to live without it
you can download a fully functional 30-day free trial version. To
download your free trial now, click here. (Need a link here to the free
trial page on the website).
12. How can I upgrade from the trial version to a full license?
Your
upgrade is automatic if you entered your payment information when you
downloaded the trial version. Your first monthly fee will be billed 30
days after you download the trial version.
13. What payment types will you accept for the purchase of StatsJunky?
You
may use any major credit card, debit cards with the Visa/Mastercard
logo, or PayPal to buy StatsJunky online. The payment method supplied
at the time of purchase will be rebilled each month for $29.99.
14. What if my credit card is declined for a monthly subscription payment?
If
your payment is declined, your StatsJunky account will be deactivated.
When you attempt to sign in, you’ll receive an error message
instructing you to update your billing information to continue using
the StatsJunky program.
15. Will I also receive a CD-Rom in the mail?
No.
To keep our prices low, StatsJunky is only available via download. Once
you have downloaded the program, however, you are welcome to make a
backup copy of the executable file in case you need to reinstall the
program in the future.
Security/Privacy Information
1. Does StatsJunky contain advertising, adware or spyware?
Absolutely
not! StatsJunky is not malware. It will never contain any type of
advertising, spyware or adware. StatsJunky will not store, log or even
access any of your statistical data, logins, passwords or personal
information.
2. If I provide the login information and password to my Affiliate Programs, won’t you have access to my personal information?
Once
StatsJunky is installed, it will connect to our servers only to
validate your license and load any updates to your StatsJunky program.
Your Affiliate Program login information and passwords are stored on
your own computer in a secure and encrypted file. We do not have access
to that information.
3.
If I request a program be added to StatsJunky that isn’t currently
supported, don’t your programmers have to login to my Affiliate Account?
Yes,
they do. However, the reason for accessing your account is only to
write the code necessary to add the program to StatsJunky. If you’re
concerned about your privacy or the security of the information in your
Affiliate Account, we suggest that you assign a temporary password
during the process to provide to us. Once the program has been added to
StatsJunky, you can then change the password back. For added security,
you may also change the user data in your affiliate program (i.e.
Social security number, name, birth date, etc.) until the process has
been completed. Any temporary access that you provide to your Affiliate
Programs is only used to add or update the program you submitted.
4. When I login to my Affiliate Programs using StatsJunky, is the connection secure?
You
will have the exact same level of security at each website you manually
check stats at that you currently have. All StatsJunky does is automate
the process for you.
5. What personal information does StatsJunky collect?
The
only personal information collected by StatsJunky is that which is
necessary for you to access and use our services. It includes, but is
not limited to; first and last name, email address, phone number,
financial information used for subscription payment and your website
login information. StatsJunky does not collect any of your Affiliate
Program information or statistical data.
6. Will any of my personal information be sold, rented or shared with third parties?
Absolutely
not! Your personal information is only used by StatsJunky to complete
transactions or to communicate with you regarding your product license.
StatsJunky will not sell, rent or share any of your personal data with
anyone else. We do not provide any access to our mailing lists to third
parties unless required to do so by law, search warrant, subpoena,
court order or credit card fraud investigations.
7. How secure is the StatsJunky website and software?
StatsJunky
uses the Secure Socket Layer (SSL) protocol with 128-bit encryption
strength to transmit any sensitive information. This is the same
technology used by banks, the government, and other online merchants
such as Amazon.com and eBay. Once the information is on our server, it
is accessible only to authorized StatsJunky personnel. We strictly
enforce our privacy policies with our employees and any breach of this
policy will result in immediate termination and criminal prosecution
when warranted.
Installation
1. What are the computer specifications for the StatsJunky program?
Microsoft Windows
128 MB Ram
100 MB free disk space.
2. Can I use StatsJunky on a Mac?
At
this time, StatsJunky will not run on a Mac. A Mac version is something
we hope to have available in the near future, however.
3. How do I install StatsJunky I’ve downloaded the program to my computer?
| Step One |
Disable
AntiVirus and AntiSpyware programs. They may corrupt the StatsJunky
installation. You can enable these programs again once the installation
is complete. |
| Step Two |
Click
on the StatsJunky Installer Icon. Windows will open a Security Warning
file asking you if you want to run the software. Click “Run”. |
| Step Three |
The InstallShield Wizard for StatsJunky will open, to continue; click “Next” |
| Step Four |
Please
read the StatsJunky End-User License Agreement. If you agree to the
terms and conditions of the StatsJunky license, check the “I accept the
terms of the license agreement” box and click “Next”. |
Step Five |
A
dialog box will appear that will allow you to create a StatsJunky
shortcut on your desktop and the quick launch bar. If you do not want
to set up these features, click to uncheck the boxes. Click “Next” |
| Step Six |
Select
a complete or custom setup. A custom setup will allow you to choose
which program features you’d like to install. This is recommended only
for advanced users. Once you select the setup type, click “Next.” |
| Step Seven |
A
dialog box will appear that will begin the installation of StatsJunky.
If you haven’t disabled your AntiVirus and AntiSpyware Programs, you
should do so now. To begin the installation, click “Install”. |
| Step Eight |
Upon
completion of the Installation, you will see a dialog box that says
“Install Wizard Complete.” If you would like to launch StatsJunky
immediately, click the box next to the “I would like to launch
StatsJunky” text. Click “Finish”. |
| Step Nine |
When
the Sign In box appears, enter the Username and Password you selected
when you registered StatsJunky. If you would like StatsJunky to
remember your Username and Password, check the Auto Sign In button. |
If you experience any difficulty with the StatsJunky installation, please contact support @statsjunky.com .
4. What should I do if I’m getting an error message and the program didn’t install?
Please
check to make sure you disabled your AntiVirus and AntiSpyware
protection prior to attempting the installation. These types of
programs will frequently create problems during the StatsJunky
installation. Once these programs are turned off, try the installation
again. You may turn them back on once the installation is complete.
You
may also receive an error message if you’re installing on an operating
system other than Microsoft Windows XP™ Home/Pro. If the problem
persists, please contact support@statsjunky.com.
It would be helpful to our support team if you included the error
message you received. We will respond as quickly as possible.
Getting Started
1. Once I’ve installed StatsJunky, what should I do first?
Please
take the time to familiarize yourself with our User’s Manual. From the
main page, select Help > User’s Manual. How to use the features of
StatsJunky are fully explained. Below is a brief step-by-step to get
you started.
| Step One |
Click
“Stats” > “Add New Program”. Complete all of the fields in the Add
New Program” dialog box and click “Add”. The Affiliate Program you
added will show up in the “Stats” main window. The flag in the
Status column in the main display window will flash green while your
statistical information is being downloaded. The amount of time it
takes to download will vary by the amount of data StatsJunky is adding
and the Affiliate Program you added. When the flag changes to solid
green, your download is finished and the up-to-date statistics will be
reflected in the Stats window.
If the flag is red, there was a problem connecting to the Affiliate
Program you added. Check the login informtion you entered in the “Add
New Program” fields to make sure it is correct. To edit, click “Edit”
> “Edit My Affiliate Programs” or contact support@statsjunky.com . |
| Step Two |
To
change the date range of the statistics you’re viewing click the “Date
Range” tab and select on the date range you’d like the statistics to
include. If you’d like to create your own date range, click “Custom”
and select your “from” and “to” dates using the dropdown calendar. |
| Step Three |
To customize the information that the table displays, click “Stats”
> Columns. Select the column headings you’d like to populate the
display window by clicking on them. Columns with checkmarks next to
them will be displayed. To remove a colunm that is already checked,
simply click on it. |
For additional information on how to use StatsJunky’s other features,
please refer to our User’s Manual. “Help” > “User’s Manual”.
Support Information
1. Is there an extra charge for Technical Support?
No! You’ll have access to free technical support for as long as your StatsJunky license is active, just email support@statsjunky.com
2. What language is StatsJunky available in?
At this time, StatsJunky only supports the English language.
3. What do I do if I need help?
If
you have a question that has not been answered here and you have
StatsJunky installed on your computer, please check our User’s Manual.
If you still don’t find the answer you need, please contact support@statsjunky.com
4. What should I do if StatsJunky doesn’t accept my activation number?
Your
activation number is your transaction number from the Credit Card
Processor. If you joined using eSellerate the receipt number starts
with ST********. If you joined via Clickbank the receipt number is
characters (example: LDIUEJ83). Both of these transaction numbers can
be found in your welcome email from the Credit Card Processor. Please
contact support@statsjunky.com if you have any further questions.
5. What should I do if I forget my password or Username?
If
you forget your password, you may click the retrieve password link on
the Sign In page. To retrieve your password, you will need to know your
StatsJunky Username or the email address you registered. Upon receipt
of your request, your password will be emailed to the address you
registered. If you forget your username or no longer have access to the
email account you registered, please contact support@statsjunky.com . For increased security, we will not provide StatsJunky Usernames or passwords over the phone.
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