StatsJunky automatically posts back in real-time any issues related to application performance or StatsJunky's connection with affiliate/PPC programs. We are immediately notified whenever the icons next to your program names change into anything but a green checkmark (ex. a padlock, wrench, or refresh icon).
These errors DO NOT need to be reported unless they occur for more than 3-5 days. Should this happen to you, please contact support and let us know.
Aside from these rare instances, please ONLY SEND REPORTS relating to issues with collecting or displaying statistics. You'll know this has happened to you if your program is showing a green checkmark but the data being collected or displayed is incorrect or not what you want.
For an at-a-glance understanding of what to report and what not to report, please look at the chart below:
| Icon | Meaning | Should You Report This? |
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Downloading Stats | No, it's doing its job |
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Download Complete | Yes, if the data is wrong |
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Password Incorrect | No, check your login details |
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Needs Repair | No, we already know about it |
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Refresh | Yes, if this persists after refreshing |
Click here to Report a Data Error for a program with either a green checkmark or blue refresh sign.